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All Pro Breeze products are engineered to stand the test of time and ensure continual high performance. If your Pro Breeze product stops working within the warranty period, it’s our responsibility to repair or replace it free of charge.
The 3-Year Protection Plan extends the Pro Breeze 1-year Limited Warranty coverage by 2 years, taking all the risks associated with your purchase away for complete peace of mind.
During the extended warranty period, Pro Breeze will replace the item with a new or refurbished unit in the same condition, using original Pro Breeze parts. We will also cover the cost of any necessary postage to make the replacement or repair quick and stress-free. For any replacement product or part, the remaining warranty of the original product or 90 days from the date of replacement or repair (whichever is longer) will apply to the replacement product or part.
Please note that the 3-Year Protection Plan does not cover any issues and damages caused by general wear-and-tear, improper use of the product, or malfunctions and damage not resulting from defects in material or workmanship.
We also advise you not to tamper or try dismantling the product yourself at any time as this will void your warranty with us. If in doubt, we kindly ask you to contact our Customer Care team, who will guide you through the warranty process.
Free Standard Delivery
All orders placed within Europe come with free Standard delivery. The delivery time will vary depending on the shipping location.
Please allow the following number of working days for your order to arrive.
Germany: 1-3 days
Belgium, France, Austria, The Netherlands, Spain, Italy, Poland: 3-5 days
Austria: 5-7 days
Portugal, Sweden, Czech Republic: 7-10 days
Orders can be returned within 30 days of the original purchase date, provided the order is unused and unopened. Please follow the steps here to return your order.
If you’re concerned that your product is faulty, please contact our Customer Care Team here.